Questions and answers

In the United Arab Emirates, the age at which you can get a driver’s license is 21 years old.

In rare exceptions, we may consider renting a car to a person under 23 years old, but this remains entirely at our discretion, with the elementary necessary knowledge of driving this car and necessarily at least 21 years old, according to the laws of the UAE.

You can make a payment using VISA MASTERCARD, cash, Bitcoin, Ethereum, as well as Tether USB.

In case of an accident, if you are innocent, you do not need to pay anything.
If the accident was your fault, you must pay a fixed amount of 1500 AED if there is damage to the car.

If the driver is between 18 and 25 years old, an additional 10% of the damage cost must be paid. This rule also applies if less than one year has passed since the date of obtaining a driver’s license.
In case of complete damage to the car, an amount of 20% of the market value of the car is paid.

The daily standard for renting a car is calculated based on a 24-hour period in days, regardless of what time you rented a car.

You can pay for parking with coins in special parking meters of your location. The cost of parking is from 2 to 4 AED per hour. The printed receipt must be placed on the front panel of the machine so that the inspector can record the payment.

The most popular and recommended navigator is Google Maps. No less popular is the Waze application, which also shows the location of speed limit cameras. Both applications have an offline function.

You get a clean and fully fueled car. Before delivery, the machine is also sanitized.
The car should also be returned in a fully refueled and clean condition.

Learn about special promotions and discounts from the manager of QAS Dubai Car Rental.

Call the police on 999 and report an accident.
Provide all documents: driver’s license, contract and a copy of the technical passport.
The police will give you: green paper, provided that you are not the culprit of the accident, and pink, if you are the culprit of the accident.
In the second case, it is necessary to pay a fine from 170 to 500 AED.
The client is also obliged to pay for the deductible to the insurance company, which will be calculated individually depending on the damage caused.
Inform the manager of QAS Dubai Car Rental company.

In this case, you need to download the Dubai Police program, select the “Report an accident” service and follow the instructions.
Then a police report will be sent to your email.
It is also necessary to inform the manager of QAS Dubai Car Rental company.

At any nearby gas station, name the type of gasoline “Special” and the amount you want to fill up. After refueling, pay by card or cash without leaving the car.

This service can be used at any gas stations in the UAE.

There are 7 toll roads in Dubai.
The cost for each passage is 5 AED.
Our company will issue an invoice at the end of the lease term.

There is a spare wheel in the car, you can replace it yourself, or call us, we will call a tow truck for you.